December 6, 2023

Accurx Self-Guide, a system designed to assist GP surgical procedures schedule and ebook appointments, might save an estimated £123.1 million over 5 years if scaled up nationally, in line with an analysis printed by Prova Well being along side Unity Insights.

Greater than 46% of practices nationwide have used the Accurx system because it launched in September 2022.

Self-Guide permits practices to supply sufferers a spread of appointment slots to select from by means of a hyperlink despatched on to the affected person. The system avoids the necessity for telephone calls to assist with the reserving course of.

Self-Guide is supposed to handle declining affected person satisfaction with entry to GPs because the well being service continues to return underneath stress.

In line with the Prova and Unity analysis, members reported a spread of advantages, for each practices and workers, with workers emphasising time-saving advantages that helped them to ship extra to sufferers, in addition to decrease ranges of stress and better job satisfaction.

Responses to a affected person survey that have been a part of the Prova analysis discovered that when reserving vaccination appointments, 82% of respondents discovered the expertise good or superb. As well as, 77% discovered making an appointment by means of Self-Guide simpler or a lot simpler than calling their GP.

Greater than two-thirds of sufferers (68% for vaccine appointments and 62% for different appointments) stated they’d use Self-Guide once more.

As a result of the launch of the system coincided with the autumn vaccination marketing campaign for Flu and Covid, quite a lot of early adopters of its batch-message software used it as a part of their communication round vaccines.

But, though the analysis discovered that greater than three-quarters of the hyperlinks despatched by means of Self-Guide to date have associated to Flu and Covid, practices have additionally used the system to handle long-term situations and routine appointments, resembling blood checks.